Welcome to FIZNEX. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Acceptance of Terms
Agreement to Terms
By accessing or using FIZNEX's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of those changes.
Services Description
Service Scope
FIZNEX provides professional software development services including web development, mobile app development, blockchain solutions, DevOps, SEO services, and technical support. The specific scope of work for each project will be defined in individual agreements or proposals.
Service Availability
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our website or services. Scheduled maintenance or unforeseen circumstances may temporarily affect availability.
Project Deliverables
All project deliverables, timelines, and specifications will be outlined in the project proposal or contract. Any changes to the scope of work may affect the project timeline and cost.
Payment Terms
Pricing
All prices for our services will be communicated in the project proposal. Prices are subject to change, but any agreed-upon project rates will remain fixed for the duration of that specific project.
Payment Schedule
Payment terms vary by project and will be specified in the project agreement. Typically, we require an upfront deposit before commencing work, with remaining payments due at specified milestones.
Late Payments
Late payments may result in project delays or suspension of services. We reserve the right to charge interest on overdue amounts as permitted by applicable law.
Intellectual Property
Client Ownership
Upon full payment, clients receive ownership of the custom code and designs created specifically for their project, unless otherwise specified in the project agreement.
Third-Party Components
Projects may include third-party libraries, frameworks, or components subject to their own licenses. Clients are responsible for compliance with these third-party licenses.
Portfolio Rights
FIZNEX reserves the right to display completed projects in our portfolio and marketing materials unless a non-disclosure agreement specifies otherwise.
Refund & Cancellation Policy
Refund Eligibility
Refunds may be issued at our discretion based on the specific circumstances. Completed work and services rendered are generally non-refundable.
Project Cancellation
If you wish to cancel a project in progress, you are responsible for payment of all work completed up to the cancellation date. We will provide a final invoice for any outstanding amounts.
Milestone-Based Refunds
For projects with milestone-based payments, refunds will only be considered for milestones that have not been started or delivered.
Limitations of Liability
Service Warranty
FIZNEX provides services "as is" and makes no warranties, express or implied, regarding the suitability, reliability, or accuracy of our services for any particular purpose.
Liability Cap
Our total liability for any claims arising from the use of our services shall not exceed the amount paid by you for the specific service in question.
Consequential Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Governing Law
Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these terms or our services shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes may be submitted to arbitration or the appropriate courts.
Important Notice
These Terms of Service constitute a legally binding agreement. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.
Questions About These Terms?
If you have any questions about our Terms of Service, please reach out to our team.