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Privacy Policy

Your privacy matters to us. This Privacy Policy explains what data we collect when you contact us, how we use it, and your rights under GDPR & CCPA.

At FIZNEX, we respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what data we collect when you contact us or subscribe to our newsletter, how we use it, and your rights under data protection laws including GDPR (EU) and CCPA (California). If you have any questions or want to exercise your rights, please use our contact page.

Information We Collect

Contact Information

When you fill out our contact form or message us, we collect your name, email address, and any project details you choose to share. We only collect what we need to respond to you.

Newsletter Email

If you subscribe to our newsletter, we collect and store your email address so we can send you updates and insights. You can unsubscribe at any time.

Legal Basis

We process your data based on your consent given when you contact us or subscribe to our newsletter. You can withdraw this consent at any time by reaching out to us.

How We Use Your Information

Communication

We use your contact details to reply to your messages, send project updates, and follow up on your requests. We never spam.

Newsletter

If you subscribe, we use your email only to send occasional updates about our work and services. Every email includes an unsubscribe link.

Service Delivery

If you hire us, we use your project details and contact information to deliver the work and keep you updated on progress.

How We Protect Your Data

Security Measures

We use secure, encrypted connections (SSL) and protected servers to keep your data safe. Only team members who need your data to do their job can access it.

Data Retention

We keep your information only as long as needed. Contact messages are kept while we're in touch or working together. Newsletter emails are kept until you unsubscribe. After that, we delete your data.

Your Rights

Access and Correction

You can ask what data we have about you and request corrections if anything is wrong. Just email us and we'll handle it.

Deletion

You can ask us to delete your personal data at any time, and we'll do it within 30 days unless we're legally required to keep it.

Opt Out

If you don't want to receive emails from us, just let us know or click unsubscribe in any email. We'll stop right away.

Third-Party Services

Email

We use a secure email service to receive your messages and send newsletters. Your email is only used to communicate with you never sold or shared with advertisers.

Hosting

Our website is hosted on secure servers with industry-standard protection. We keep our infrastructure updated and hardened against threats.

Questions About Privacy?

If you have questions about this policy, want to exercise your data rights, or need to delete your data, just reach out. We typically respond within 24 hours.